Privacy Policy

1. Introduction

AMS Podiatry is committed to protecting your privacy and ensuring the security of your
personal information. This Privacy Policy outlines how we collect, use, disclose and
safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the
Australian Privacy Principles (APPs).

2.What Information We Collect

We may collect the following types of personal information:

Your name, address, email, and contact number
Date of birth, Medicare or private health fund details
Medical history, treatment notes, referrals, and prescriptions
Payment and billing information
Any other information you provide directly to us (e.g. via contact forms or appointment bookings)

3. How We Collect Your Information

We may collect your personal information when you:

Contact us via phone, email, or our website
Book an appointment or attend a consultation
Fill in forms or provide details during treatment
Are referred to us by another healthcare provider

We may also collect information from third parties with your consent (e.g. medical professionals, health funds).

4. Why We Collect Your Information

AMS Podiatry collects your information for purposes including:

Providing podiatry care and treatment
Managing appointments and billing
Sending reminders, follow-ups or important updates
Communicating with other healthcare providers involved in your care
Meeting legal and professional obligations

5. Disclosure of Your Information

We may disclose your information to:

Other healthcare professionals involved in your care
Health insurers and Medicare, where applicable
IT service providers, business partners, and contractors (who assist us and are bound by confidentiality obligations)
Government agencies where required by law

We will never sell or rent your personal data to third parties.

6. How We Protect Your Information

We take all reasonable steps to protect your personal data from misuse, loss, unauthorised
access, modification, or disclosure. This includes secure systems, encrypted communications,
and restricted access to sensitive information.

7. Accessing and Correcting Your Information

You may request access to your personal information or request corrections by contacting us
at info@amspodiatry.com.au. We will respond within a reasonable timeframe.

8. Website and Cookies

Our website may use cookies or similar technologies to enhance your experience and collect
anonymous usage statistics. You can manage cookie settings through your browser.

9. Third Party Links

Our website may contain links to external websites. We are not responsible for the privacy
practices of these third parties.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our
website. We recommend reviewing it periodically to stay informed.

11. Contact Us

For questions, feedback, or complaints about our privacy practices, please contact:
AMS Podiatry
???? info@amspodiatry.com.au
???? 8/60 Cecil Ave, Castle Hill, NSW 2154
???? 0474 758 631
If you’re not satisfied with our response, you may contact the Office of the Australian
Information Commissioner (OAIC) via www.oaic.gov.au.